Account Access and Password Management
Buyer Account Access and Password Management on AmericanBreeder.com
1. How can I reset my password if I’ve forgotten both my password and email login details?
If you’ve forgotten both your password and email login details, follow these steps:
- Visit the Forgot Password page by clicking the "Forgot Password" link on the login page.
- Select the option “Forgot Both Email and Password” to initiate the recovery process.
- Provide details such as your full name, username (if remembered), and any associated account information (e.g., favorite ads or past listings).
- Submit the form, and our team will verify your identity within 24–48 hours. You may be asked to provide additional information for security purposes.
For immediate assistance, use the AI Chat feature on the bottom-right corner of the website or contact support via the Contact Us form under the SUPPORT menu.
2. What steps should I take if I can’t recover my account using the usual password recovery process?
If the standard recovery methods fail:
- Reach out directly by usings our contact form with the subject “Account Recovery Assistance.”
- Include any known details about your account, such as your username, email, or any breeder ads you’ve interacted with.
- Attach proof of identity, such as the confirmation email of your account creation or a receipt for paid features (if applicable).
Our team will verify your account and provide a secure recovery link to regain access.
3. Can I change my password from my account settings, and what are the recommended password requirements?
Yes, you can change your password anytime through your account settings:
- Log in and navigate to the “Account” dropdown menu at the top.
- Select “Change Password.”
- Enter your current password, then your new password, and confirm it.
Recommended Password Requirements: