RESOURCE LIBRARY

1. General Reporting Process

How can I report a breeder or seller if I suspect unethical practices or site policy violations?

What steps does the platform take to investigate reports of suspicious activity?

Can I track the status of my report or receive updates on the outcome of a report?

2. Information Needed for Reporting

What specific details should I include to support an investigation into a breeder?

What evidence should I gather if I suspect a breeder is misrepresenting their breeding history, animal lineage, or care standards?

General Platform Guidelines and Ad Content

What guidelines should I follow when creating an ad to align with the site’s code of conduct and ensure it meets ethical standards?

Are there restrictions on the types of animals or listings that are prohibited on the platform?

What specific language, terms, or promotional techniques are prohibited in ads or user messages?

Are there guidelines on acceptable types of photos or videos to maintain ethical standards in ads?

Are sellers allowed to use stock photos or misleading images in ads, and how does the platform prevent this?

Verifying Seller Authenticity and Reliability

How can I verify the authenticity and trustworthiness of a seller before purchasing a pet on this platform?

What are the guidelines for confirming if a seller is a reputable breeder and has the necessary credentials?

Are there specific certifications or licenses a seller should have, especially when selling rare or exotic animals?

Can I request references from previous buyers to confirm a seller’s reliability?

Are there platform tools or resources for checking if a seller has any prior complaints or disputes with buyers?