RESOURCE LIBRARY

Reporting and Verifying Sellers

1. How can I contact Buyer Support if I suspect a fraudulent seller or listing?

If you suspect a fraudulent seller or listing on AmericanBreeder.com, Buyer Support is available to assist you. You can report the issue by:

• Clicking on the "Report Listing" button located at the bottom of the seller’s ad.
• Using the AI Chat Feature in the bottom-right corner of the site. Select the "Report an Issue" option to connect with support.
• Visiting the Contact Us page, where you can submit a detailed report of the suspicious activity.

Be sure to provide all relevant details, including the seller’s username, listing link, and the reasons for your suspicion. Our team will investigate promptly to ensure the safety of our community.

2. Can Buyer Support verify the authenticity of a breeder or seller before I make a purchase?

Yes, Buyer Support can assist in verifying a seller's credentials. We recommend that buyers first:

• Review the seller’s profile page, including their ad history and reviews.
• Check for the AmericanBreeder.com Verified Seller Badge, which indicates pre-screened sellers.

If you need further assistance, contact Buyer Support through the AI Chat Feature or the Fraud Prevention Guide for verification steps. While we can provide tools and guidance to vet sellers, it is also crucial for buyers to conduct independent research using our Resource Library and breeder directories.

3. How can I report a seller who is not responsive after payment has been made?

If a seller becomes unresponsive after receiving payment:

Reporting Misleading or Inaccurate Information

How Do I Report Inaccurate or Misleading Descriptions in a Pet Listing?

To report an inaccurate or misleading description in a pet listing on AmericanBreeder.com:

1. Log In: Make sure you're logged into your free buyer account.
2. Locate the Listing: Use the search bar, navigation menu, or category icons to find the specific listing in question.
3. Report the Issue: Click the “Report Listing” button located near the ad details.
4. Provide Details: Fill out the reporting form with accurate details about the misleading information (e.g., breed, age, size discrepancies). Be as specific as possible to assist the review team.
5. Submit the Report: After submission, you’ll receive a confirmation email, and the AmericanBreeder.com team will begin their review process.

How Can I Report a Listing Containing Misleading Information About Breed, Age, or Size?

If you suspect a listing contains misleading information about an animal’s breed, age, or size:

1. Verify the Information: Check for supporting details, such as breed standards, veterinary records, or size classifications, to substantiate your claim.
2. Access the Reporting Feature: On the listing page, click the “Report Listing” button.
3. Select the Specific Issue: Choose the relevant category, such as "Misleading Breed Information" or "Inaccurate Age or Size."
4. Attach Evidence: If possible, upload any documents or screenshots that support your claim.
5. Track Your Report: Use your account’s “My Reports” section to monitor the progress of your submission.

What’s the Process for Reporting a Listing That Falsely Claims Veterinary Endorsements, Certifications, or Vaccinations?

If a listing falsely claims veterinary endorsements, certifications, or vaccinations:

1. Document the Claim: Take screenshots of the listing and note the specific misleading statements.
2. Access the Reporting Form: Click “Report Listing” on the ad page.
3. Highlight the Issue: Select “False Veterinary Endorsements” or a similar category in the form.
4. Provide Supporting Details: Specify why the claim is false. For example, if a breeder advertises “vaccinated,” but no vaccine batch number or vet information is listed, mention this.
5. Submit the Form: Once submitted, our team will investigate and take appropriate action, which could include flagging or removing the listing.

How Can I Report a Listing That Has Been Edited to Include False Information After It Was Initially Posted?

If you suspect a listing was edited to include false information:

1. Check the Edit History: While listings on AmericanBreeder.com don’t display edit timestamps publicly, our team can access this data during their review.
2. Report the Listing: Click the “Report Listing” button on the ad page.
3. Detail the Changes: In the report form, describe the original listing details and what has been altered (e.g., added certifications, incorrect breed specifications).
4. Attach Any Evidence: If you saved a screenshot of the original listing, attach it for reference.
5. Submit the Report: Our team will verify the edits against the listing’s history and take corrective action if false information is found.

Additional Support

• For immediate assistance, use the AI Chat Feature at the bottom-right corner of the site.
• If the issue remains unresolved, contact the support team via the Contact Us page under the Support menu.
• Refer to the Fraud Prevention Guide in the Resource Library to learn more about spotting red flags and ensuring safe pet transactions.

By reporting misleading information, you help maintain the integrity and trustworthiness of the AmericanBreeder.com community.

Basic Search and Filtering

1. How can I refine my search to only show listings for specific breeds, species, or animal categories?
Use the Dynamic Search Field in the top-right corner or click category icons (Dogs, Birds, etc.) on the homepage. You can also navigate through dropdown menus or the breed image slider on listing pages.

2. How do I filter search results by location to find nearby sellers, and why might I still see listings from other regions?
Enable location-based sorting by allowing the website to detect your IP address. Listings prioritize nearby sellers, but results from other regions may appear if fewer local options exist for your criteria.

3. Can I combine multiple search filters (e.g., breed, location, and price) to get more precise results?
Yes, use advanced filters on the breeder ad listings page to combine parameters like breed, location, and price for tailored results.

4. How do I filter listings to only show animals that are currently available for adoption or sale, not on hold?
Check the "Availability" filter on the ad listings page to display only listings marked as "Available."

5. How do I search for listings that include veterinary records, health guarantees, or specific certifications (e.g., health screenings, pedigree papers)?
Use the "Features" filter on the ad listings page to select options like health guarantees, pedigree papers, or certifications.