Payment Methods & Updates

How can I add or update my payment method for my breeder account?

To add or update your payment method for your breeder account, start by logging into your account and navigating to the “Account” dropdown menu at the top of the page. Select “Payment Methods,” where you’ll see options to add a new payment method or edit an existing one. This feature supports secure updates, allowing you to use any major credit card or PayPal. For step-by-step guidance, we recommend watching our “How to Advertise” and “Quick Start Guide” videos, which cover payment setup in detail.

Can I have multiple payment methods on file, and how do I select a preferred payment method?

Yes, AmericanBreeder.com allows you to keep multiple payment methods on file, which is particularly helpful if you want flexibility in your ad payments. You can add as many payment options as you like and select a preferred payment method in your “Payment Methods” settings. Simply mark the checkbox next to your chosen method, and it will be automatically used for future purchases unless changed.

What should I do if I accidentally added the wrong payment method and need to update it immediately?

If you’ve added the wrong payment method, you can correct it quickly by going to the “Payment Methods” section under your “Account” menu. From there, delete the incorrect payment method and add the correct one. This update will ensure the proper payment option is used for any upcoming ads, bundles, or account charges. If you need assistance, our chatbot (available at the bottom right of the screen) can guide you through the process.

How can I confirm my payment method has been updated and will be used for the next billing cycle?

After updating your payment method, you’ll receive a confirmation email verifying that your changes have been saved. You can also check your account settings to see the updated payment option displayed as the active method for future payments. Any changes made before your billing cycle begins will automatically apply to the upcoming cycle, giving you peace of mind that your account is ready for the next ad renewal or bundle purchase.

Can I set up separate payment methods for different types of listings or services?

Currently, AmericanBreeder.com supports one default payment method at a time, used across all ad types and services. However, having multiple payment methods on file means you can easily switch between them when making a new ad purchase or upgrading an existing listing. This allows flexibility without needing separate payment methods for each service.

For more tips on managing your account or using AmericanBreeder.com’s payment options, we invite you to explore the video guides on our “How to Advertise” page and “Quick Start Guide,” accessible from the top menu. These resources are designed to help you make the most of our platform’s features, ensuring you have all the tools to manage your account with ease and confidence.

Payment Security & Protection

How is my payment information secured, and what steps are taken to protect my financial data?
At AmericanBreeder.com, protecting your financial data is our highest priority. We use secure payment processing systems that meet industry standards, including SSL encryption, to ensure that all transactions are fully protected. Your payment details are securely encrypted and managed by trusted payment providers, such as PayPal and major credit card processors, which comply with the highest standards of data protection. Our systems are continuously monitored and updated to prevent any unauthorized access, providing you with a safe and worry-free experience on our platform.

What happens if my payment fails during a billing cycle, and how long do I have to resolve it to keep my listings active?
If a payment fails, don’t worry—you’ll be notified right away, allowing you to resolve the issue promptly. You have a seven-day grace period to complete the payment before any changes to your ad visibility occur. During this time, your listings will remain active, giving you ample time to update your payment information or make the necessary funds available. To avoid any interruptions, simply log into your account, go to the “Account” dropdown, select “Invoices,” and follow the steps to complete the payment. For further assistance, our support team is ready to help.

What should I do if I suspect fraudulent activity on my account related to payments?
If you notice any unusual or unauthorized activity on your account, please act immediately by contacting our support team. We recommend logging into your account and reviewing recent transactions by selecting “Invoices” under the “Account” menu. If you confirm that suspicious activity has occurred, we’ll work with you to investigate and resolve the issue as quickly as possible. In the meantime, consider updating your password and reviewing our security tips on your “Account Settings” page. Remember, our team is here to provide assistance and ensure that your account remains safe.

How does the platform ensure compliance with legal and regulatory requirements for online payments?
AmericanBreeder.com is fully committed to meeting all legal and regulatory standards for online payments. Our payment processing partners comply with Payment Card Industry Data Security Standards (PCI DSS), which safeguard your data throughout each transaction. We regularly review our policies and systems to ensure compliance with current regulations, maintaining a secure, lawful, and trusted payment experience for all users. By following these strict protocols, we strive to provide you with a platform that’s both reliable and compliant with financial industry requirements.

Invoices & Billing Information

How can I view, download, or print invoices for my breeder listings and subscriptions?
You can access your invoices anytime by going to your "Account" dropdown in the top menu and selecting "Invoices." This section allows you to view, download, and print each invoice related to your breeder listings and subscriptions, making it easy to keep track of your payments and account activity.

Is there an option to receive invoices monthly or after each transaction for easier tracking?
Yes, you can choose how often you’d like to receive invoices. Options include receiving an invoice after each transaction or opting for monthly statements. This flexibility allows you to keep a consistent record of your billing, tailored to your preferences for easy expense tracking.

How can I update my billing address or tax information for invoicing purposes?
To update your billing address or tax details, log into your AmericanBreeder.com account, navigate to the "Account" menu, and select "Edit Profile." Here, you can make any necessary updates to your billing information, ensuring your invoices reflect the correct details for accurate record-keeping.

How do I access past invoices for tax purposes, and is there a limit on how long invoices are stored?
Past invoices are stored in your "Account" section under "Invoices," where they remain accessible for several years. AmericanBreeder.com keeps an extended record of invoices to support your business’s tax and financial reporting needs, providing easy access to your full invoice history.

Can I request a billing summary report covering multiple invoices for easier expense tracking?
Yes, AmericanBreeder.com offers the option to request a billing summary report that consolidates multiple invoices into one document, simplifying your tracking and budgeting. This feature is especially helpful for businesses needing to organize expenses over time.

Can I receive an itemized breakdown of charges on each invoice for better transparency?
Absolutely. Each invoice on AmericanBreeder.com includes an itemized breakdown of charges, showing each service and upgrade applied. This transparency helps you understand each cost and makes it easy to see exactly what you’re paying for with each ad or subscription.

How are taxes calculated on my invoice, and where can I view the tax breakdown?
Taxes are calculated based on your billing address and are displayed as a separate line item on your invoice. You can see the exact tax rate and total in the breakdown, providing clarity on how taxes are applied to your transactions.

Can I add a business or breeder association name to my invoices for professional documentation?
Yes, you can add your business or breeder association name to invoices. Simply go to your "Account" menu, select "Edit Profile," and enter the desired name. This ensures your invoices look professional and include the correct documentation for your business.

Can I arrange to have invoices sent to a separate accounting department or third-party billing address?
If your business requires invoices to be sent directly to a different department or billing address, AmericanBreeder.com can accommodate this. You can specify an alternative email or mailing address for invoices, allowing for streamlined processing and ensuring your accounting team receives the necessary records.

These FAQ answers provide guidance on managing invoices and billing efficiently, ensuring breeders can easily access, update, and track their billing information on AmericanBreeder.com.

Payment Options & Fees

1. What payment methods are accepted on the platform, and are there specific requirements for animal-related listings?

AmericanBreeder.com offers flexible payment options for a seamless ad experience. You can choose to pay using major credit cards or PayPal, catering to various needs for both casual and frequent advertisers. When listing animals, it's essential to select the specific breed category during the ad setup process. This selection ensures your ad appears in the right location and reaches the audience most interested in that breed. Additionally, you can manage your ad’s visibility with optional upgrades, such as highlighted or featured placement, which enhance your listing’s exposure across the site.

2. Are there fees for certain payment methods, such as credit cards, and how are these reflected on my invoice?

All transactions on AmericanBreeder.com are straightforward, with no added fees based on the payment method chosen. Whether you use a credit card or PayPal, the amount displayed at checkout is the final amount you’ll pay. Your invoice will reflect a clear breakdown of all charges, including any chosen ad upgrades. To view or print past invoices, simply log in and navigate to the "Account" section under "Invoices."

3. Are there any discounts available for annual prepayments or bulk ad purchases?

Yes, AmericanBreeder.com provides savings options for frequent advertisers. By preloading your account with one of our bundle packages, you can save on each ad purchase. These packages come in different tiers—Starter, Plus, and Premium—offering bonus credits based on the bundle size. Larger bundles provide the best value for users placing multiple ads, ensuring you always have funds ready for new listings. Discounts also apply to annual prepayments, giving you an affordable way to maintain ad visibility throughout the year.

4. How are taxes calculated on my invoice, and where can I view the tax breakdown?

AmericanBreeder.com calculates taxes based on your location and local tax requirements. Your invoice will display a detailed breakdown of taxes, itemizing them separately from ad fees and any upgrades. You can access a record of invoices and tax details anytime by visiting your "Account" menu and selecting "Invoices." This feature offers transparency and makes it easy to keep track of expenses and taxes for your ad listings.

AmericanBreeder.com is dedicated to providing an intuitive, user-friendly ad posting experience, with clear payment options, competitive rates, and flexible listing enhancements to help you reach the right audience effectively. For any further questions, you can visit our Quick Start Library or access the “How to Advertise” videos for more detailed guidance on managing your ad listings.

Subscription Management

Here are detailed answers to the Subscription Management FAQ questions for the AmericanBreeder.com website. Each answer is crafted to help users manage their breeder ad subscriptions effectively, tailored to the specific features and options available on AmericanBreeder.com.

1. How do I set up auto-renewal for my breeder ad subscriptions, and what are my options for managing auto-renewal?

To set up auto-renewal for your breeder ad subscriptions on AmericanBreeder.com, navigate to the “Ad Manager” in your “Account” dropdown menu. There, you’ll find options to enable auto-renewal for any active ads. Enabling auto-renewal ensures your ad remains live without needing to re-enter payment information for each renewal cycle. You can adjust or turn off auto-renewal at any time by returning to the same settings in the Ad Manager. This flexibility lets you control which ads you want to keep running without interruptions and helps maintain ad visibility for your listings.

2. Can I switch my subscription plan to a different package, and how does it affect my billing?

Yes, you can switch your subscription plan to a different package on AmericanBreeder.com. To change your plan, go to “Ad Manager” under the “Account” menu and select “Manage Subscription.” Choose the new package you want, and follow the prompts to confirm your choice. Any billing adjustments will depend on your current subscription's cycle and the new plan’s rate. If switching during an active subscription period, the system may apply prorated credits from your current plan toward the new package. For the smoothest transition, review your current plan’s end date to ensure a seamless changeover.

3. Can I pause my subscription temporarily without losing my listings?

Yes, AmericanBreeder.com offers a pause feature, allowing you to temporarily deactivate your subscription without permanently removing your ad listings. To use this feature, access the “Ad Manager” in your account and select the “Pause” option next to the ad. When paused, your ad will be hidden from public view but remain saved in your account. You can reactivate it anytime without needing to recreate or pay for a new ad. This is a useful option if you need to take a break from advertising but want to retain your listings and ad settings for future use.

4. Can I verify that my subscription renews at the correct rate, especially if there’s been a recent price change?

You can verify your subscription renewal rate by reviewing your upcoming renewal details in the “Invoices” section under the “Account” dropdown. This section provides a complete breakdown of your renewal cost and payment schedule. If a recent price change affects your subscription, AmericanBreeder.com will notify you via email before renewal, and the updated rate will appear on your invoice. Additionally, you can confirm your current rate by checking your “Ad Manager,” where all subscription and pricing details are listed to ensure accuracy and avoid any surprises.

5. What are the options for handling payments if I am outside of the platform’s primary supported countries?

AmericanBreeder.com supports payment from multiple countries, but if you’re located outside the platform’s primary supported regions, you can still process payments using internationally accepted credit cards or PayPal. Both options are available at checkout when paying for ads individually or when adding funds to your account for a bundle package. If you encounter any issues, contact the support team for assistance, as they can guide you through alternative methods to ensure your ad remains live and accessible to potential buyers globally.

These answers are designed to provide AmericanBreeder.com users with clear, helpful guidance for managing their subscriptions, payments, and ad visibility effectively. For more details on these features and additional support, please explore the Quick Start Guide and How to Advertise videos available on the website.

Payment Failures & Refunds

What should I do if my payment method is declined when trying to renew a listing?
If your payment method is declined when you’re trying to renew a listing on AmericanBreeder.com, there are a few steps to follow. First, double-check your payment details, including card expiration date, billing address, and the availability of funds, as small discrepancies can sometimes cause issues. If everything looks correct but the problem persists, consider using an alternative payment method, such as a different credit card or PayPal. You can access and manage your payment information by going to the “Account” dropdown and selecting “Invoices” to review any recent transactions. Additionally, our Quick Start Library and “How to Advertise” video guide (found in the top menu) can offer insights into navigating renewals and payments. Should you need further help, our support team is always here to assist you.

How do refunds work for breeder listings, and what is the policy on partial refunds if I cancel mid-term?
At AmericanBreeder.com, we want to ensure that our users feel confident about their listings. We offer a straightforward refund policy for breeder listings. If you decide to cancel your listing mid-term, please note that partial refunds are generally not available, as each listing includes comprehensive exposure from the moment it is live on the site. However, if there are exceptional circumstances or a technical issue impacting your ad’s performance, please reach out to us to discuss possible solutions. We’re here to help and will work with you to address any concerns you may have. For full details on our refund policy, please refer to the Terms of Service.

What are the options for handling payments if I am outside of the platform’s primary supported countries?
For users located outside AmericanBreeder.com's primary supported countries, we recommend using payment options that work internationally, such as PayPal or major credit cards that have international payment capabilities. Both options are available through the platform and can be selected at checkout. To ensure a smooth experience, make sure your payment method supports foreign transactions and currency exchanges if needed. Additionally, if you plan to post multiple listings, consider purchasing a bundle package to add funds in advance, which can make future listings simpler and potentially save you on transaction fees. For step-by-step instructions, visit the “How to Advertise” section, which provides a helpful walkthrough on handling payments from various regions.

We hope these answers make managing your breeder listings on AmericanBreeder.com simple and stress-free!

Notifications & Alerts

Is it possible to set up automated alerts when my payment method is about to expire?

Yes, AmericanBreeder.com allows users to set up automated alerts for key account activities, including reminders about expiring payment methods. To activate this feature:

1. Log into your account using the "Login" button in the top menu or the "Account" dropdown menu.
2. Go to the "Notifications Settings" page, which can be found under the "Account" menu dropdown.
3. Under the Billing & Payments Alerts section, enable the option to receive reminders about expiring payment methods.
4. Choose how you’d like to receive these alerts—via email or SMS. For email alerts, ensure that your contact email is up to date (see below for instructions on updating your email).

This proactive system ensures you’ll never miss an important update, helping to avoid disruptions to your ad listings or account services.

Can I choose which notifications I receive about billing and payments, and how do I adjust these preferences?

Absolutely! AmericanBreeder.com offers flexible notification preferences so you can choose which updates you’d like to receive. Here’s how to adjust your preferences:

1. Log into your account and navigate to the "Notifications Settings" page under the "Account" dropdown.
2. You’ll see a list of notification categories, including:
   • Billing Updates: Alerts about payment confirmations, upcoming renewals, or failed payments.
   • Ad Management Notices: Notifications about expiring or inactive ads.
   • Promotional Offers: Updates about special deals and ad upgrade options.
3. Use the toggle buttons to enable or disable each category. For example, you can opt to receive billing reminders while turning off promotional notifications.
4. Be sure to click "Save Changes" at the bottom of the page to confirm your selections.

Adjusting these preferences ensures you stay informed about the aspects of your account that matter most, without unnecessary clutter.

How do I update the contact email for receiving invoices and payment notifications?

Updating your contact email is simple and helps ensure you receive all important communications about your account. Follow these steps:

1. Log into your account at AmericanBreeder.com.
2. Open the "Edit My Profile" page from the "Account" dropdown menu.
3. Scroll down to the Contact Information section. Locate the field labeled "Primary Contact Email."
4. Enter your new email address and double-check for accuracy. This email will be used for all billing-related notifications, including invoices and payment confirmations.
5. Click "Save Changes" at the bottom of the page to finalize the update.

If you don’t receive a confirmation email within a few minutes, check your spam or junk folder. For further assistance, you can use the AI chatbot on the bottom right of the screen or visit our Help Center.

By keeping your contact email up to date, you’ll ensure uninterrupted access to important account details and notifications.

Payment History & Tracking

How can I track payments made for breeder ad renewals or upgrades over time?

Tracking payments on AmericanBreeder.com is straightforward and accessible anytime through your account. After logging in, simply go to the “Account” dropdown in the top menu and select “Invoices.” Here, you’ll find a complete record of all your payment transactions for breeder ad renewals, upgrades, or any other services purchased on the site. Each entry includes the date, type of transaction, and amount, giving you a detailed history that’s easy to view or print for your records.

For added convenience, the site sends a confirmation email immediately after each payment, ensuring you receive a timely record of every transaction. This feature allows you to keep track of your ad expenditures over time, making budget planning and expense monitoring as simple as possible.

Can I request a billing summary report covering multiple invoices for easier expense tracking?

Yes, AmericanBreeder.com offers the option to generate a billing summary report that consolidates multiple invoices, making it easier to track your expenses in one view. To request a summary, contact our customer support team through the “Contact Us” page, and mention the specific time range or types of transactions you’d like included in the report. This custom billing summary will provide a detailed breakdown of your ad renewals, upgrades, or other expenses in a single, easy-to-read document.

With these features, AmericanBreeder.com makes managing and tracking your advertising budget seamless and user-friendly, helping you stay organized and informed about your ad-related expenses.

Support & Assistance

If I need assistance with payment issues, what support options are available, and who should I contact for urgent payment help?

We’re here to help with any payment-related questions you may have. For prompt assistance with payments, our dedicated support team is available through several channels. If you need immediate help, please reach out to our accounting department by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.. This email is monitored to quickly respond to billing inquiries, payment confirmations, or any concerns regarding your account balance or charges. You can also use the “Contact Us” option under the SUPPORT menu at the top of the website, which allows you to send a message directly to our support team. Rest assured that we aim to address all inquiries in a timely and efficient manner.

How do I review and dispute a charge on my account if I believe it’s incorrect?

If you believe there’s an incorrect charge on your American Breeder account, we recommend first reviewing your invoice history. You can access your past invoices by navigating to the ACCOUNT dropdown in the top menu and selecting Invoices. This section provides a complete record of all charges, helping you identify the source of any fees or payments.

Should you still have questions or wish to dispute a charge, please reach out directly to our accounting team at This email address is being protected from spambots. You need JavaScript enabled to view it.\"';document.getElementById('cloak067b9488cdde00d63331edcec2087aa4').innerHTML += ''+addy_text067b9488cdde00d63331edcec2087aa4+'<\/a>'; ;,"per_e":"This email address is being protected from spambots. You need JavaScript enabled to view it.;,"type":"person"}">This email address is being protected from spambots. You need JavaScript enabled to view it. with a brief explanation of the discrepancy. Be sure to include any relevant details, such as the date and amount of the charge, to help us resolve your concern swiftly. Our goal is to ensure clarity in all transactions, and we’re committed to working with you to promptly correct any billing issues.

If you need additional support, feel free to use our “Contact Us” form under the SUPPORT menu.

Special Invoicing Options

Are there any special invoicing options available for breeders with multiple listings or for animal care providers?
Yes, AmericanBreeder.com offers flexible invoicing solutions tailored for breeders and animal care providers who manage multiple listings. We understand the need for convenience and efficiency in handling payments, especially for users with frequent or bulk advertising needs.

For users with multiple listings, we recommend our bundle package options. These packages allow you to pre-load your account with credits, providing bonus value and eliminating the need for individual transactions for each listing. This approach simplifies your billing and ensures you always have funds available to create or upgrade ads without interruptions.

Additionally, if you require detailed invoices for tracking your advertising expenses, you can access a comprehensive invoice history through the "Invoices" option under the ACCOUNT dropdown menu. Each invoice includes itemized details for transparency and record-keeping purposes.

If you have unique invoicing needs—such as consolidated monthly billing for large-scale ad campaigns—please contact our support team at This email address is being protected from spambots. You need JavaScript enabled to view it. to discuss custom invoicing arrangements. We are happy to work with you to find a solution that fits your business requirements.

Q2: Can I arrange to have invoices sent to a separate accounting department or third-party billing address?
Absolutely! AmericanBreeder.com provides the flexibility to accommodate separate billing arrangements for your convenience. When setting up your account, or at any time after registration, you can update your billing information to include a third-party billing address or a specific accounting department.

Here’s how to configure this:

1. Log into your account and navigate to the “Edit My Profile” option under the ACCOUNT dropdown menu.
2. In the billing details section, enter the contact information for the accounting department or third-party responsible for managing your invoices. Be sure to include the correct email address where invoices should be sent.
3. Save your changes to ensure all future invoices are routed to the specified billing address.

For additional assistance or if you need a custom invoicing setup, you can contact our accounting team at This email address is being protected from spambots. You need JavaScript enabled to view it.. Simply provide the necessary details, and we’ll ensure your invoicing preferences are implemented seamlessly.

Helpful Tip:
To get the most out of your experience on AmericanBreeder.com, check out the "Quick Start Video Guides" and "How to Advertise" videos available in the top menu bar. These resources provide step-by-step instructions for managing your listings, profiles, and account features, including billing and invoicing options. If you need more personalized help, our support team is always ready to assist!

Miscellaneous

Can I switch my subscription plan to a different package, and how does it affect my billing?

Yes, you can switch your subscription plan on AmericanBreeder.com to better suit your needs. To upgrade or downgrade your plan:

1. Access Your Account Settings: Log in to your account and navigate to the "Subscription Management" option under the "ACCOUNT" dropdown in the top menu.
2. Choose a New Plan: Select your desired package from the available options. Detailed descriptions of each plan are provided to help you make an informed choice.

Billing Adjustments:

• Upgrading: If you upgrade to a higher-tier plan, the system will calculate the difference in cost based on the remaining time of your current plan. You’ll only be charged the prorated amount for the upgraded plan.
• Downgrading: When downgrading, the remaining balance from your current plan will be applied as a credit to the new plan. The new plan’s features will activate immediately upon confirmation.

For full transparency, a confirmation email summarizing the changes and billing adjustments will be sent to you after the switch. You can also view a detailed invoice under the "Invoices" section in your "ACCOUNT" dropdown.

If you have any questions or encounter issues during the process, our support team is available to assist via the Contact Us form under the "SUPPORT" menu.

How do I remove a saved payment method if I no longer want it on file?

Removing a saved payment method is simple and ensures your account security. Follow these steps:

1. Log in to Your Account: Access your dashboard by logging into your user profile.
2. Go to Payment Settings: Under the "ACCOUNT" dropdown, select “Payment Methods.”
3. Select the Payment Method to Remove: Locate the payment method you wish to delete from the list of saved options.
4. Confirm Removal: Click the "Delete" or "Remove" button next to the payment method. A confirmation prompt will appear—click "Yes" to confirm.

Important Notes:

• Once removed, this payment method will no longer be available for future transactions.
• If the removed method is associated with an active subscription or an upcoming payment, you will need to add a new payment method to avoid disruptions.

For assistance or concerns regarding payment methods, feel free to reach out to our support team through the Contact Us form or email This email address is being protected from spambots. You need JavaScript enabled to view it. for billing-related queries.

By offering flexible payment options and secure removal processes, we aim to make managing your account on AmericanBreeder.com as convenient and safe as possible.